Privacy Policy

Effective Date: January 1, 2026

The Neighborhood Optometrist is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online store, and digital services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by third-party providers)

B. Health-Related Information

If you submit information through our clinical trial participation forms, this may include limited health or vision-related details. This information is used solely for providing care and clinical communication.

2. How We Use Your Information

We use your information to:

• Process orders and deliver products

• Communicate with you regarding inquiries, services, and updates

• Improve website performance and user experience

• Meet legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze traffic, and personalize your experience. You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly as a result.

4. Payment Processing

All payments made through our website are processed by secure third-party payment providers. We do not store or retain your full credit or debit card details on our servers.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in website hosting, payments, analytics, and communications

• Healthcare partners involved in your care, when applicable

• Legal or regulatory authorities if required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, regulatory, or professional standards.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information, subject to legal or medical record retention requirements

• Withdraw consent for certain data processing activities

Requests can be made using the contact information below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Children’s Privacy

Our services and website are not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at hello@theneighborhoodeyedoctor.com